Vivinavi : Guanajuato : (Mexico) Guanajuato

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

[Alert] Regarding Robberies Targeting ATM Users Near Large Shopping Malls （ Guanah...

○ On July 8, a robbery occurred near “Plaza Cibeles,” a large shopping mall in the city of Irapuato, in which a Japanese national was robbed of cash and other items by a perpetrator who brandished what appeared to be a handgun immediately after the victim had withdrawn cash from an ATM.

1. Incident Summary
On July 8 （ (Wednesday) ） at around 8:00 p.m., a Japanese national near “Plaza Cibeles” in the city of Irapuato. Immediately after withdrawing cash, he was approached by a man who had been using an ATM nearby; the man pointed what appeared to be a handgun at him and demanded cash. The Japanese national handed over the approximately 3 ，,000 pesos he had withdrawn, but was then demanded to hand over his entire wallet; as a result, his wallet （, bank debit card, driver’s license, residence card （ FM3 ）, and other items ） were stolen. The perpetrator then fled on a motorcycle. The Japanese national was not injured.

2. Precautions
（ 1 ） When using an ATM, avoid times when there are few people around, and try to choose facilities that are busy or have security guards on duty. Also, when withdrawing large amounts of cash, please use the ATM with others whenever possible.
（ 2 ） Before and after using an ATM, carefully check your surroundings. If you notice any suspicious individuals nearby, or if you feel you are being followed after using the ATM, do not leave the area; instead, ensure your safety by seeking help from store staff or security guards.
（ 3 ） After withdrawing cash, do not count the money or check the contents of your wallet on the spot; put it away in your wallet or similar container immediately, and be careful not to let anyone around you see the cash.
（ 4 ） In the unlikely event that you are the victim of a robbery—such as being threatened with a gun or knife—do not resist. Prioritize your life ・ and physical safety above all else, and comply with the perpetrator’s demands. Also, once you are safe, promptly contact the police, your employer, and other relevant parties, and immediately take steps to suspend the use of your credit and debit cards.

（ Contact Information ）
Consulate General of Japan in León
Blvd. Adolfo Lopez Mateos No. 1717, 9th Floor, Col. Los Gavilanes, Leon, Guanajuato
Tel: ＋ 52(477)343-4800
Email: ryojibu@lo.mofa.go.jp

★ The Ministry of Foreign Affairs’ Overseas Safety Website publishes various materials summarizing precautions for safety abroad; please use them to help ensure your safety while overseas.
＜ Ministry of Foreign Affairs Overseas Safety Website （ Mexico ） ＞
https://www.anzen.mofa.go.jp/info/ pcinfectionspothazardinfo_264.html# ad-image-0
＜ Golgo 13’s Mid-Level Agents ・ Overseas Safety Measures Manual for Small and Medium-Sized Enterprises ＞
https://www.anzen.mofa.go.jp/ anzen_info/golgo13xgaimusho.html
＜ Overseas Safety Guidebook ＞
https://www.anzen.mofa.go.jp/pamph/pdf/ toranomaki.pdf
＜ A Short Guide to Safety Measures for Employees Assigned Abroad ＞
https://www.anzen.mofa.go.jp/pamph/pdf/ pamph_08.pdf
＜ Threats Abroad ・ Q&A on Kidnapping Prevention ＞
https://www.anzen. mofa.go.jp/pamph/pdf/pamph_04.pdf

★ In the unlikely event that you become a victim of a crime, please contact the Consular Section of this Embassy.

★ If there are any changes to the information on your Residence Registration Form due to a change of address ・, return to your home country ・, or changes in family composition, please complete the change procedure online\ ( https://www.ezairyu.mofa.go.jp/RRnet/index.html ).

★ Information that should be widely disseminated, such as information regarding the safety of Japanese nationals, will be sent to the email address registered on your Residence Registration Form. To subscribe to, unsubscribe from, or change the email address for other notifications from the Embassy, please visit the following URL:
https://www.ezairyu.mofa.go.jp/mailmz/menu?emb=mx

★ If you have completed the simplified “Tabi-Regi” registration and wish to unsubscribe from email notifications, please follow the procedure at the URL below.
https://www.ezairyu.mofa.go.jp/tabireg/simple/delete